Privacy policy

1. DEFINITION OF TERMS

1.1. The following terms are used in this Privacy Policy:
1.1.1. “Administration of the web site hotel-pelys.com (hereinafter referred to as the Site Administration)” – employees of the company who are authorized to manage the web site hotel-pelys.com, acting on behalf of IP Ulyanovskaya Irina Ivanovna, whose task is to organize and protect the processing of personal data, and determine the purpose of processing personal data, the composition of personal data to be processed, the actions (operations) performed with personal data.
1.1.2. “Personal data” means any information that relates directly or indirectly to a specific individual (subject of personal data).
1.1.3. “Personal data processing” means any action (operation) or set of actions (operations) performed using automation tools or without using such means with personal data, including collection, recording, systematization, accumulation, storage, updating (updating, modification), extraction, use, transfer (distribution, granting of access), depersonalization, blocking, removal, destruction of personal data.
1.1.4. “Confidentiality of personal data” is a mandatory requirement for the Site Administration or other persons who have access to a personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.
1.1.5. “The user of the web site, hotel-pelys.com (hereinafter referred to as the User)” is a person who has access to and uses the web site of hotel-pelys.com through the Internet.
1.1.6. “Cookies” is a small piece of data sent by a web server and stored on a user’s computer that the web client or web browser sends to the web server each time in an HTTP request when they try to open the page for the corresponding web site.
1.1.7. “IP-address” is a unique network address of a node in a computer network built using the IP protocol.

2. GENERAL PROVISIONS
2.1. The User’s use of the web site of hotel-pelys.com means acceptance of this Privacy Policy and the terms of processing of the User’s personal data.
2.2. In the event of disagreement with the terms of the Privacy Policy, the User must stop using the hotel-pelys.com web site.
2.3. This Privacy Policy applies only to the web site of hotel-pelys.com, does not govern or form the responsibility for third party websites that the User can click on the links available on the hotel-pelys.com website.
2.4. The site administration does not verify the authenticity of the personal data provided by the User.

3. SUBJECT OF PRIVACY POLICY
3.1. This Privacy Policy establishes the obligations of the Administration of the site hotel-pelys.com for the non-disclosure and provision of the regime for the protection of the confidentiality of personal data that the User provides upon the request of the Site Administration when registering on the hotel-pelys.com website or when registering an order, an order, pelys.com or reference information.
3.2. Personal data authorized for processing under this Privacy Policy is provided by the User by filling out the forms on the hotel-pelys.com website and includes the following information:
3.2.1. surname, first name, patronymic of the User;
3.2.2. contact phone of the User;
3.2.3. e-mail address;
3.3.1. Disabling cookies may result in the inability to access parts of the hotel-pelys.com web site.
3.3.2. The website collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems.
3.4. Any other personal information not specified above is subject to reliable storage and non-distribution, except as provided in cl. 5.2. and 5.3. this Privacy Policy.

4. OBJECTIVES OF THE USER’S PERSONAL INFORMATION COLLECTION
4.1. Personal data of the User The administration of the site can use for the purposes of:
4.1.1. Identification of the User, for registration of the application, order, record and (or) conclusion of the Agreement.
4.1.2. Granting the User access to the personalized resources of the web site at hotel-pelys.com.
4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the hotel-pelys.com web site, rendering services, processing requests and applications from the User.
4.1.4. Definitions of the location of the User for security, prevention of fraud.
4.1.5. Confirmation of the authenticity and completeness of the personal data provided by the User.
4.1.7. User notifications about the status of the claimed action on the hotel-pelys.com website.
4.1.9. Providing the User with effective client and technical support in case of problems related to the use of the hotel-pelys.com web site.
4.1.10. Providing the User with information about updating the list of services, special offers, information on prices, newsletters and other information on behalf of hotel-pelys.com or on behalf of partners hotel-pelys.com.
4.1.11. Implementation of promotional activities.
4.1.12. Granting of access to the User on web sites or services of partners hotel-pelys.com in order to obtain products, updates and services.

5. WAYS AND TERMS OF PERSONAL INFORMATION PROCESSING
5.1. The processing of the User’s personal data is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such means.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties.
5.3. The personal data of the User can be transferred to the authorized bodies of the government of the Russian Federation only on the grounds and in the order established by the legislation of the Russian Federation.
5.4. In case of loss or disclosure of personal data, the Administration of the site informs the User about the loss or disclosure of personal data.
5.5. The site administration takes necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.6. Administration of the site together with the User takes all necessary measures to prevent losses or other negative consequences caused by loss or disclosure of the User’s personal data.

6. OBLIGATIONS OF THE PARTIES
6.1. The User is obliged:
6.1.1. Provide information about the personal data required to use the hotel-pelys.com web site.
6.1.2. Update, supplement the provided information about personal data in case of changing this information.
6.2. The site administration is obliged to:
6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. To ensure that confidential information is not kept secret, not to disclose without the prior written permission of the User, as well as not to sell, exchange, publish or disclose other personal data of the User, except for cl. 5.2. and 5.3. this Privacy Policy.
6.2.3. Take precautions to protect the privacy of the User’s personal data in accordance with the procedure normally used to protect this kind of information in the existing business.
6.2.4. To block personal data related to the relevant User from the moment of request or request of the User, or his legal representative or authorized body for protection of the rights of subjects of personal data for the verification period, in case of revealing unreliable personal data or illegal actions.

7. RESPONSIBILITY OF THE PARTIES
7.1. The administration of the site that has not fulfilled its obligations shall be liable for losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of the Russian Federation, with the exception of cases provided for in cl. 5.2., 5.3. and 7.2. this Privacy Policy.
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public property before its loss or disclosure.
7.2.2. It was received from a third party until it was received by the Site Administration.
7.2.3. It was disclosed with the consent of the User.

8. SETTLEMENT OF DISPUTES
8.1. Before applying to the court with a claim for disputes arising from the relationship between the User and the Site Administration, it is mandatory to file a claim (a written proposal for the voluntary settlement of the dispute).
8.2. The receiver of the claim within 30 calendar days from the date of receipt of the claim, shall notify the applicant in writing of the claim about the results of the examination of the claim.
8.3. If the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.
8.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Site Administration.
9. ADDITIONAL CONDITIONS
9.1. The site administration has the right to make changes to this Privacy Policy without the consent of the User.
9.2. The privacy policy comes into effect from the moment it is posted on the hotel-pelys.com website.
9.3. Any suggestions or questions about this Privacy Policy should be reported to gostpelys11@mail.ru.
9.4. The current Privacy Policy is available at https://hotel-pelys.com/en/privacy-policy/.